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What is iVisitor? |
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iVisitor is a web
based visitor
management system
used by customers
ranging from small
offices to
enterprise,
healthcare and
multi-tenant clients
that require complex
integration. |
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What do I need to use iVisitor?
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A computer and web browser with Internet access is the only thing required for
iVisitor. |
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What Internet browser is required to use iVisitor? |
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iVisitor is supported by the latest release of all popular internet browsers
including Internet Explorer, Firefox, Opera & Safari. Printing visitor badges
requires the latest version of Internet Explorer. |
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What type of internet connection do I need? |
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While iVisitor can be accessed with a simple 56k dial up connection, a
continuous High-Speed connection such as DSL, Broadband or a similar type of
business class connection is recommended. |
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How secure is iVisitor? |
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iVisitor uses 128 bit SSL encryption technology similar to on-line banking
systems.
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How long does iVisitor save my past visitor information? |
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iVisitor saves your past visitor information for as long as you use the service.
Past visitor information can be quickly accessed on-line by clicking on the
'search' menu item. Past visitor information may be easily sorted or filtered by
visitor name. All searches may be printed for off-line historical purposes. |
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Does iVisitor send alerts when visitors arrive?
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Yes, iVisitor sends email alerts upon visitor sign in. Upon initial setup,
simply enter the email addresses of the hosts under the 'employee' menu item and
when a visitor signs in, the host will receive an email alert.
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Does iVisitor print visitor badges? |
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If visitor badges are desired, iVisitor can print professional looking visitor
badges. We recommend using the DYMO LabelWriter 400 Turbo for printing adhesive
or non adhesive visitor badges. |
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If I sign up for the free iVisitor trial, am I obligated to pay anything? |
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There is no obligation to pay anything for the first 30 days. No charges for the
service will be incurred until after this period. If you choose not to use
iVisitor, simply call or email to cancel the service. |
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How do I upgrade to iVisitor Enterprise? |
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If at any time you choose to upgrade your iVisitor account to iVisitor
Enterprise, please contact us at 888.718.0807. All data from your existing
account will be carried forward into your new account and any remaining credit
on the account will be applied towards the iVisitor Enterprise account. |
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How do I get started? |
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It's simple. Just click sign-up, complete the on-line order form and a
confirmation email will be sent including a link to the new account with two
user names and passwords. From the confirmation email, copy and paste the
iVisitor link into your Internet browser and select “go”. Log in to iVisitor
using the supplied administrator user name and password and enter the names and
email addresses of the employees who may be hosting visitors. Now, just click
the "Add a Visitor" menu item and begin registering your guests! |
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How do I use the visitor self service feature? |
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Your iVisitor account comes with a log in authority that displays a user
interface specifically designed for visitor interaction. Simply set up a visitor
facing computer with an internet connection and log in to your iVisitor account
with the visitor kiosk log in authority. From this screen, visitors can now sign
themselves in and even print their own visitor badge without a receptionist
involvement. |
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